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Terms & Conditions

Forty Creek Distillery Return / Exchange Policy

Our 100% Guarantee<br> If for whatever reason you're not 100% satisfied with your purchase, please contact us to return or exchange the item with your original receipt for a full refund or exchange (minus the shipping charge).

We offer exchanges on all clothing merchandise; however additional shipping charges will apply.

Defective or damaged merchandise or items shipped incorrectly by us will be replaced by Forty Creek Distillery at no charge. Return Period Items that can be returned may be refunded up to 30 days from their shipment date. You have two options for returning your item: (1) Return at our Distillery Store, or (2) Return through the mail.

How To Return Your Item

1 .Return your item to the Forty Creek Distillery Store. Simply bring the item(s) you wish to return in its original condition (clothing items must be un-washed and show no signs of wear, flasks un-used etc…), along with the original receipt that came with the order within 30 days of the shipment/purchase date. The shipment/purchase date of your order is the date on your receipt. You can exchange your item(s) for a different size or return your item(s) for a full refund less any shipping charges.

2. Return your item through the mail.

• Please contact us with 30 days of the shipment/purchase date on your receipt.

• We will email you a postage-paid return shipping label. Please print two labels and keep one keep these labels for your records.

• Attach the label to the outside of your return parcel and enclose either a copy of your receipt. Please make sure the postage label bar code and address is completely visible and not wrapped or obstructed from view.

• We will identify the shipper that will return your merchandise, however, it is up to you to locate the nearest drop off mailbox. • Returns are generally processed 2-3 business days from the time we receive it. Please allow an additional 2-5 days for your credit card provider to apply the refund to your credit card. In some instances, it may take up to one billing cycle for your refund to appear on your statement.

Please Note

If you're returning a package because it arrived damaged, or because you received the wrong item, you will not be charged a return shipping fee. All other returns are charged a return shipping fee which is deducted from your refund total.

Return / Exchange Contact Information

Email: weborders@fortycreekdistillery.com

Phone: 1.800.694.6798<br>